Principal’s and teachers interactions need to be modeled on controlling conflicts style in order to maximize the amount of structure and consideration for teachers received from their principal. That, in turn, boosts teacher’s morale, which leads to a high-level of self-esteem which is important for the individual and organizational performaces.
In addition, teachers can provide a significant amount of structure and consideration for each other by shifting toward a more collaborate conflict sytle in handling problems. Conversely, principals can shift some of the burden by providing motivational workshops to their teachers by encouraging them to use conflict as a work in progress style in becoming familiar with different conflict styles. When principals model collaborate conflict style of behavior in their interactions with teachers, they can help teachers learn to use different methods that involve collaboration.
In conflict resolution, principals should understand how to negotiate and know that negotiation should always focus on the appropriate issues, and understand that anger is not an appropriate issue for negotiation. When people get angry, their anger needs to be addressed and resolved immediately.
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